Cookie policy

3. WHAT COOKIES WE USE AND WHY

“When you use our Website, we set the following cookies:
NAME
LEVERANCIER
TARGET
LAPSEDAT UM (UNLESS YOU DELETE IT)
Necessary cookies
CookieConsent
Cookiebot
Stores the user's permission to use cookies for the current domain
1 year
CONSENT
YouTube
Used to detect whether the visitor has accepted the marketing category in the cookie banner. This cookie is necessary for the Website to comply with GDPR.
6365 days
Non-required functional cookies
Yt-player-bandaid-host
YouTube
Used to determine optimal video quality based on monitor device and network parameters
Lasting
Yt-player-bandwidth
YouTube
Used to determine the optimal video quality based on the monitor device and the
Lasting
NID
Google
Contains a unique ID that allows Google to record your preferences and other information, including your preferred language (e.g., French), the number of search results to be displayed per page (e.g., 10 or 20) and the desired status of Google's SafeSearch filter (enabled or disabled).
1 year
Statistical cookies
Yt-player-headers-reada ble
NID
Used to determine the optimal video quality based on the visitor's device and network settings
Lasting
_gat, _ga and _gid
NID
These are Google Analytics cookies that allow us to measure and determine how you and other visitors use our website.
2 year
_htTLDTest
hjid
hjIncludedIn
Pageview Sample
Hotjar
These are cookies that allow us to measure and determine how you and other visitors use our Website.
Immediate lasting session
Cookies Marketing
IDE
Google
Used by Google DoubleClick to record and report website user's actions after they see or click on one of the advertiser's ads, to measure effectiveness and deliver targeted ads to
1 year
Test_cookie
Google
Used to check whether the user's browser accepts cookies.
1 day
GPS
YouTube
Stores a unique identifier on mobile devices to enable tracking based on GPS location.
1 day
VISITOR_INFO1
_LIVE
YouTube
Attempts to estimate user bandwidth on pages with embedded
179 days
YSC
YouTube
Stores a unique identifier to track statistics about YouTube videos viewed by the user.
Session
1P_JAR
Google
Cookie used by Google to display ads on Google sites based on your recent searches.
1 month
DV
Google
Cookie used by Google to display ads on Google sites based on your recent searches.
Session
_fr_tr
Facebook
90-day session
With the exception of necessary cookies, which we must set for the proper functioning of our website, and for which we invoke our legitimate interests, we only set cookies with your consent. You can give your consent for each category of cookies by clicking on the appropriate button in the cookie banner. You can give your consent for each category of cookies by clicking on the appropriate button in the cookie banner. You can withdraw your consent at any time by deleting the cookies stored in your browser. More information on this topic can be found on the websites of the respective browser manufacturers:
When you use our Application, we may see the following information about your device (similar technologies):
- Advertising
- IDUw location
- Your use of the Application

4. TO WHOM DO WE SEND YOUR PERSONAL DATA ?

4.1. We may also engage third parties to process your personal data for the purposes described in clause 3 above, for example:
- to provide you with our Website and Application; or
- to provide us with feedback on the use of our Website and Application; or
- to target our advertising (such as a marketing company).
4. 2 . These third parties are only authorized to process your personal data on our behalf and in accordance with our explicit written instructions. We also guarantee that all such third parties are carefully selected and undertake to respect the security and integrity of your personal data.
4.3. We do not disclose your identifiable personal data to third parties other than those listed in Articles 4.1 and 4.2 without your express consent to do so.

5. HOW LONG DO WE KEEP YOUR PERSONAL DATA ?

Your personal data are processed only for the time necessary to achieve the purposes listed in Article 3 of this Cookie Policy or until you withdraw your consent to their processing. It should be noted that withdrawing your consent to its processing may prevent you from using all or part of our Website or Application. FamilyCabs will
de-identify when no longer necessary for the purposes set forth in Article 3, unless there is:
- an overriding interest of FamilyCabs, your financial institution, the payment service provider or another third party in keeping your personal data identifiable;
- a legal or regulatory obligation or a court or administrative order that prevents FamilyCabs from de-identifying the data.
However, please note that the cookies described above remain on your device for the specified lifetime (unless you manually delete them). Each time you visit our Website, these cookies are collected again.

6. WHAT DO WE DO TO PROTECT YOUR PERSONAL DATA ?

We will take appropriate technical and organizational measures to protect your personal data from unauthorized access or theft, as well as inadvertent alteration or destruction. Access by our staff or third-party personnel is permitted only on a need-to-know basis and is subject to confidentiality obligations. However, you understand that safety and security are obligations of means that can never be guaranteed.

7. WHAT ARE YOUR RIGHTS REGARDING YOUR PERSONAL DATA ?

7.1. When we collect and use your personal data, you have the right to access, rectify, delete and data portability, as well as the right to restrict and object to the processing of your personal data. More information about these rights can be found in our Privacy Policy.
7.2 . If you wish to make a request to exercise one or more of the above rights, please contact our Privacy Officer by sending an email to hello@FamilyCabs.be . An e-mail requesting the exercise of a right will not be construed as consent to the processing of your personal data beyond what is necessary to process your request. This request must meet the following conditions:
- Clearly state which right you wish to exercise; and
- Clearly state the reasons for exercising your right, if any; and
- Your request must be dated and signed; and
- Your request must be accompanied by a scanned copy of your valid ID card proving your identity. If you use the contact form, we may ask you for your signed confirmation and proof of identity.We will notify you immediately when we receive your request. If the request meets the above conditions and is received by us, we will contact you as soon as possible.
We will notify you immediately when we have received your request. If the request meets the above conditions and is received by us, we will contact you as soon as possible.
7.3.If you have any complaints about our processing of your personal data, you can always contact our Privacy Officer by sending an e-mail to  hello@FamilyCabs.be. If you are still not satisfied with our response, you can file a complaint with the competent data protection authority, namely the Personal Data Authority. If you are still not satisfied with our response, you may file a complaint with the competent data protection authority, namely the Personal Data Authority. For more information, visit https://www.autoriteprotectiondonnees.be/.